Dodocool Professional high security 12-sheet cross-cut shredder very suitable for protecting your privacy (security level P-4) 3 minutes shredding & overheating protect stable operation providing you with a quiet and smooth paper shredding experience. Features: Dodocool Paper Shredders 12-Sheet Shredders for Home Office Use 5.8 Gallons Shredder Cross-Cut Paper/CD/Credit Card Shredder with Pullout Basket Overload and Overheating Protection Very suitable for protecting your privacy (security level P-4) this easy-to-operate paper shredder is essential in the office providing security and portability. High Security 12-Sheet Micro-cut Paper and Credit Card Shredder The shredder shreds paper smoothly at high speed and can shred up to 12 sheets of paper at a time which is essential for high-density documents in the office. Stable operation with 56 decibels of low noise providing you with a quiet and smooth paper shredding experience. Note: The cover should be placed correctly there will be a sound otherwise it will not work. Specifications: Power supply: 100V-120V 60Hz 340W Sheet capacity: 12 sheets Cutting size: 5/32 X 15/32 (4mm x 12mm) Paper shredding speed: 12.5ft/min (3.8m/min) Maximum continuous working time: 20 minutes Wastebasket capacity: 5.8 gallons Inlet width: 220mm Product size: 15.1 x 14.17 x 9.25 Product weight: 11.68lbs You may want to ask: Q1: The cross-cut shredder is stuck. What should i do? A1: Generally you can pull the paper up while pressing the REV button. If the paper jam is serious you can press the FWD and REV keys several times to clean the cutter and then use tweezers and other tools to pick out the jam. Q2: Why are there paper scraps in the trash can and on the knives? Have I received a second-hand machine? A2: In order to ensure that the paper shredders you receive are qualified we will inspect each shredder before leaving the factory so there may be some pieces of paper in the trash can. Q3:Why doesn t it work after plugging in? A3:Check whether the cover is placed correctly and adjust the direction of the cover. The shredder will not start working until it is placed correctly. (There will be sound when placed correctly).