Whitmor's jumbo white wire household cart's shelves are elevated front and back and have side rails to keep items from falling out when moving the unit around. There are four pivoting caster wheels for smooth, easy transport between rooms and workspaces. Easy to clean, just wipe with a damp cloth and towel dry. Dimensions: 13. 5 L x 25.25 W x 33. 5 H inches. Whitmor's promise is that we stand behind our product 100%. Customer service is available in English and Spanish Monday through Friday from 8 am - 4:30 pm CST. Call us and we will gladly assist you in your language. You may contact Whitmor at 1-888-944-8667 or via email at [email protected].