There are no returns or refunds on electronically fulfilled game keys. Walmart.com is not responsible for stolen or misplaced game keys. Game keys are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your credit card company. You will receive a confirmation email from Walmart.com within minutes of successful order placement. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com order number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com).