In the gleaming high-rise offices of Reynholm Industries powerful executives oversee billion dollar business deals. But in the dark and shabby basement the company s IT Support Team - bitter slacker Roy (Chris O Dowd) socially inept Moss (Richard Ayoade) and their new boss computer illiterate Jen (Katherine Parkinson) - rule their own domain of professional irresponsibility mega-nerd ecstasy and random acts of personal insanity.