To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers.Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company. Product Description: Use this Nickelodeon card on mulitple game and virtual world sites including Neopets.com, Petpetpark.com, Monkeyquest.com, Addicting games.com, Shockwave.com and more to come! When you redeem online, you will be able to enhance your gaming experience on these sites through virtual items, subscriptions, increased access and other services. This item is non-refundable.