A leading M.I.T. social scientist and consultant examines five professions -- engineering architecture management psychotherapy and town planning -- to show how professionals really go about solving problems. The best professionals Donald Schon maintains know more than they can put into words. To meet the challenges of their work they rely less on formulas learned in graduate school than on the kind of improvisation learned in practice. This unarticulated largely unexamined process is the subject of Schon s provocatively original book an effort to show precisely how reflection-in-action works and how this vital creativity might be fostered in future professionals.