【Durable & Save Money】US patented cutter can prevent 100% damages to shredder from paper jams and prolong its life span. SEVERAL small paper particles might be left in the basket or cutter due to full quality test by manufacturer.【P-3 High Security level】The crosscut shredder takes max 14-sheet of 20-pound bond paper down to 6/32 by 1-16/32 inches (5 by 38 mm) at a time, no need to remove staples or clips. Also shreds credit card / CD / junk mail (one at a time).【Convenient Design】It has 3-mode control switches (Auto, Off, Reverse); Auto start / stop and manual reverse functions simplify shredding and paper jam clearing processes, release you from the frustration of jamming. It has 1-Year protection with ETL certification.【5 Minutes Shredding】This heavy duty shredder features extra fast shredding speed with 5 minutes running time and 30 minutes cooling cycle. For safety concern, if it keeps shredding over its maximum working time, shredder will be overheating, after 30 minutes cooling cycle, it can restart to work. Also equipped with overheat LED indicator.【Customer Service Support】The shredder comes with 6.6 gallons bin and portable handle that offer less frequent and easy emptying. Transparent window helps to see when it is full. Also, THIS SHREDDER DO NOT NEED LUBRICANTS. If you have any usage questions, please feel free to contact us and also you can follow the troubleshooting steps in the user manual (included in the package).