ITIL Lite has been updated to align with the ITIL 2011 editions. This new edition reflects the latest ITIL best practice it is aimed at encouraging organizations to adopt ITIL by selecting and implementing key ITIL 2011 components. This publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.Like New Condition: Used book that is in almost brand-new condition. ISBN: 9780113313839 ISBN10: 0113313837 Contributors: The Stationery Office