This iPhone 11 has been determined fully functional by our industry leading functionality inspection. It will show signs of wear like scratches scuffs and minor nicks on the screen or body. This item will NOT come in its original packaging but will include a cable and UL approved power adapter. Headsets SIM card and manual are NOT included. This iPhone 11 is fully functional with all carrier networks. It does not come with a SIM card you will need to get one from your carrier of choice.