Are you an internal consultant--a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance. Whether you re a change agent trusted advisor or someone who serves in varying capacities it s important to design your job develop a formal agreement and build your practice. Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career. You ll learn how to: maintain an outsider s objectivity while applying an insider s knowledge of the organization build relationships but be up-front about challenges and issues design your role to fit the client s needs and the organizational situation handle roadblocks and deal effectively with difficult clients market your consulting services within the client organization. You ll find a thorough examination of the eight phases of the consulting process a comprehensive analysis of the differences between internal and external consultants and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Insidealso provides a complete toolbox for getting the job done including tips and techniques checklists forms a sample hiring agreement and ready-to-use agendas...