If you are looking for small fresh clumps of moss the Mood Moss is the perfect match for you. This flowerless plant comes in a round “clump” like form with a velvety lush green color that will catch everyone s attention. The tight clumps of moss will add depth to your woodsy centerpieces and arrangements when you add it to your favorite focal flowers and it works in any type of event. We are here to help Monday to Friday from 9:00 am to 5:00 pm EST (Eastern Standard Time) by phone at (866) 436-0030 or email [email protected]. Cancellations must be received & confirmed at least 7 business before your delivery date. Refunds will not be given for cancellations less than the 7 days or if the product has already shipped. If you are not satisfied with the please notify us so we can assist you. Depending on the product issue we will provide a possible replacement or refund for defective products. Requests for replacements and pictures must be received prior to 2:00 pm EST in order to process a possible replacement that same day. Digital images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence weather holiday schedules an incorrect delivery date chosen or incorrect address provided. Signature is required for all floral products. Please note that any change may affect or delay your delivery.