The Christmas season is a time for traditions and in Richmond one particular custom reigned supreme: a family outing to Miller & Rhoadsdepartment store. A Christmas outing to Miller & Rhoadsdepartment store revealed thousands of smiling faces waiting to enter the kingdom of Santaland- an enchanted world marked by glittering snow and intricate train displays. From visits to area hospitals to a young man who demanded only a box of raisins former Snow QueenDonna Strother Deekens shares her touching and humorous holiday memories from her twenty years in the gown. Kids from one to ninety-two will enjoy reminiscing with characters like the elves Bruce the Spruceand of course Miller & Rhoads legendary real Santa. Discover behind-the-scenes drama and learn firsthand what it was like to partake in this unforgettable event.