We ve all been told If you can t say something nice don t say anything at all. This easy-to-read book provides practical approaches and actual phrases for those times when you need to tactfully clue someone in deflect the negative comment of a well-meaning friend or let a co-worker know what he or she is doing drives you crazy - without destroying the relationship. Sarita s advice helps you navigate the waters of office relationships. -Ann Mah Past National President American Business Women s Association Sarita Maybin s skillful combination of positive examples and practical phrases will transform your communication experience -Les Brown Motivational Speaker & Best Selling Author It s Not Over Until You Win! Stop wondering what to say and start improving your communication today. Read this book! -Jim Cathcart Author Relationship Selling: How To Get and Keep Customers Past President National Speakers Association