Genuine watch, customized and professionally Gold plated by De Billas. We DOUBLE plate all of our items with a high thickness and industrial grade of genuine 24K Gold. We do not apply nickel. This Watch is equipped with sapphire glass which makes the screen almost scratch less. PACKAGE: Watch as described in the title above, Wall plug, Original box or custom box if desired. Gift wrap available. We strive on giving excellent customer service and working with our clients to help them achieve their customization goals. Please let us know if we can help. POLICY: Items will be carefully boxed up with bubble wrap and air pillows for safe arrival, Ships immediately after cleared payment with insurance & signature confirmation. Please do not hesitate to ask questions. We're happy to assist. All items are open boxes due to gold plating. RETURNS: Defective items may be returned/shipped within 7 days of initial delivery. Items will be carefully evaluated for defects. If no defects are found, a 30% restocking fee may apply. Non-defective items may be returned for a full refund in new, unworn status if returned/shipped within 7 days of initial delivery, otherwise a 30% restocking fee may apply. DISCLAIMERS: We are not affiliated with Apple or Samsung. We are not responsible if for any reason the manufacturer decides not to cover any type of warranty on the item. Warranties are covered directly with us. The band might not match the model shown in shipped box. Bands may or may not be OEM. Certificate of Authenticity is available upon request.