Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help. ISBN-10: 1118083504 ISBN.-13: 9781118083505 Within each chapter Sample Calculations show how to use key equations. Each chapter ends with a large selection of problems including many multi-step case-type problems that require students to apply information rather than simply recall memorized details.